📊 Analytics Dashboard
Measure What Matters
Real-time insights into conversations, automation rates, sentiment, and ROI. Make data-driven decisions with our comprehensive analytics.
DPDP 2023 Aware
Data Hosted in India
Live in 7 Days
SAMPLE DASHBOARD VIEW
High
Automation Rate
2.3 min
Avg Resolution
4.7/5
CSAT Score
Lower
Support Costs
Analytics Dashboards
Performance Overview
Total conversations, automation rate, and resolution times at a glance
Intent Analytics
See what users are asking about, trending topics, and gaps in your bot
Sentiment Tracking
Monitor customer satisfaction and sentiment trends over time
Agent Metrics
Handoff rates, human agent performance, and resolution quality
Real-Time Monitoring
Live conversation feed, active users, and system health
Custom Reports
Build custom reports and schedule automated exports
Track Key Metrics
Automation
- ✓Self-service rate
- ✓Containment rate
- ✓Bot resolution rate
- ✓Fallback rate
Experience
- ✓CSAT score
- ✓NPS
- ✓Sentiment trends
- ✓User satisfaction
Performance
- ✓Response time
- ✓Resolution time
- ✓First contact resolution
- ✓Handoff rate
Business
- ✓Cost per conversation
- ✓ROI
- ✓Revenue generated
- ✓Tickets deflected
Export & Integrate
Connect analytics to your existing business tools
n8nHubSpotCSV ExportWebhooksCalendlyRazorpay